Writing
On product management and the systems that make it work.
Billing & Operations
The Invisible Complexity of Billing Products
Billing systems look simple until you build one. The edge cases, regulatory constraints, and operational weight that make billing one of the hardest product domains to get right.
Nov 2024
AI & Product
How Product Managers Should Actually Use AI
AI doesn't replace product thinking — it amplifies it. A practical view of where AI changes the job of a PM and where it doesn't.
Sep 2024
Pricing Strategy
Why Pricing Is a Product Problem, Not a Finance Problem
Pricing decisions in fintech affect activation, retention, and trust — not just revenue. Here's how product managers should own the pricing conversation.
Jun 2024